Account / Access
Access to Formware tools follows your Formware account. Sign in with Google or an email link, then downloads, seats, and updates stay available while the purchase is valid.
Signing in
Create a Formware account with Google or an email sign-in link. A Formware account is for one person. Do not share the login or device approval.
Open Account to set a display name, avatar, and email. The same login is what a tool uses when it asks you to sign in a device.
How access works
Formware tools do not use a serial key. After checkout confirms a valid order, Formware grants the entitlement to your account for that product.
While that entitlement is active, you can download installers, use seats, and receive updates. The tool still needs to reach formware.app for login, licenses, and updates even if you opt out of plugin telemetry.
Refunds and revoked orders
A refund, chargeback, or revoked order ends that entitlement. Downloads and seats for that purchase stop with it.
If you expected access after buying, confirm you are signed in with the same email the order used. See Unlock a purchase for site checkout, marketplace receipts, and pending review.
Teammates
Teammates need their own Formware account and a paid seat you invite them to. They accept the invite on Account, then sign in from the tool on their machine.
Do not share your password, magic link, or a personal second-device seat. That extra device is for your own machines only.
If something is locked
Sign in first. Then open Account and check the tool: unlock required, pending review, update required, or refunded/charged back each have a next step in the product.
Pending marketplace claims wait on Formware review. An update-required status still lets you download the current installer. See Unlock a purchase if the receipt is not on this login yet. Write to Support if the account and the receipt still do not match.